1. Shipping Policy
Processing Time:
Orders are typically processed within 1-3 business days.
Shipping Methods and Costs:
We offer multiple shipping options, including standard and expedited shipping. Costs depend on the destination and weight of the package.
Delivery Times:
Estimated delivery times vary based on location:
Domestic (Turkey): 3-7 business days
International: 3-21 business days
Tracking Information:
Once your order is shipped, a tracking number will be provided via email.
2. Refund Policy
Returns:
Products can be returned within 30 days of delivery, provided they are in original condition and packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Refunds will be processed to the original payment method within 7-14 business days of receiving the returned item.
Non-Refundable Items:
Custom orders and downloadable products are non-refundable.
Contact Us for Returns and Refunds
To initiate a return or inquire about a refund, contact us at:
Email: info@igunarms.com
Whatsapp: +90 546 149 4924
